Welcome to Gem State ENT and Hearing Professionals; thank you for placing your trust in us! We are committed to providing the best possible care, and ensuring clarity in your financial responsibilities is an essential part of that.
Your Health Insurance Policy:
Your policy is a contract between you and your insurance company. It is your responsibility to know the specifics of your insurance coverage and whether Gem State ENT and Hearing Professionals is in- or out-of-network.
Referral or Preauthorization:
If needed, we will engage your referring physician or insurance company. However, it is your responsibility to ensure the referral or authorization is received in advance.
Health Care Companies/Plans:
Please call your insurance company prior to your appointment to determine if your physician is in network with your plan. We will submit a claim to your plan, and you will be expected to pay the co-payment and/or other financial obligations. Per your insurance company, we are expected to collect all co-payments and co-insurance/deductibles when you arrive for your appointment.
Payment Is Due at the Time of Service:
We accept checks, Visa, Mastercard, Discover, American Express or cash. If you are unable to make your co-payment or pay toward your balance or your co-insurance/deductible, your appointment could be canceled or rescheduled. All bounced checks will be charged a $20.00 fee.
Insurance Card and Referral Paperwork:
Please bring a current copy of your insurance card and current authorization if required by your insurance company. If proof of insurance is not provided, you may be expected to make payment in full at the time of your appointment. Medicaid patients are required to bring a current copy of their card or proof that an application is in process, as well as Medicaid documentation that the visit will be a covered service. Healthy Connections patients will also need to bring their Healthy Connections referral or make arrangements for their primary care physician to send it to us prior to their visit.
Patients Without Insurance Coverage:
If you do not have insurance coverage, charges incurred will be your responsibility, and payment is expected at the time of service.
You can download, review, and sign our Financial Policy using the link below.